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Contact Us

TIO Insurance

Within Australia: 131 846 or (08) 8946 2222

Outside Australia: +61 8 8946 2222

Opening Hours

Contact centre
Monday to Friday -
8am to 6pm
All other departments (incl claims enquiries)
Monday to Friday -
8am to 5pm

If you have purchased your TIO insurance policy through a broker please call your broker to discuss your policy.

Workers Compensation: 131 846

Motor Accidents Compensation Scheme (MAC): 1300 493 506

TIO general enquiries: customerservice@tiofi.com.au
Car claims: motorclaims@tiofi.com.au
Home claims: homeclaims@tiofi.com.au
Business claims: commercialclaims@tiofi.com.au
Motor Accident Compensation claims: mac@tiofi.com.au
Workers Compensation new claim lodgement: ntwc.newclaims@tiofi.com.au
Workers Compensation existing claims: ntwc.claims@tiofi.com.au

GPO Box 770, Darwin, NT 0801

We understand the unique conditions faced in the Territory

TIO is based in Darwin and our strength lies in our solid understanding of the conditions faced within the Territory year after year.

Find out more

Talk to a local

Our contact centre and claims teams live and work in the Territory, so we know Territory conditions.

Trusted since 1979

TIO was established in 1979 to offer Territorians a range of insurance options to choose from. We're as committed and passionate about the Northern Territory as you are.