Policy Documents

If you are a TIO broker client, please contact your broker for your applicable policy documents.

Choose your product

Car & Vehicle

Policy Documents

Car Insurance
Caravan & Trailer Insurance
Motorcycle Insurance

Latest Guide

Target Market Determination (TMD)


Home

For polices effective before 14 January 2025

For policies effective from 14 January 2025


Landlord

For policies effective before 14 January 2025

For policies effective from 14 January 2025


Lifestyle

Policy Documents

Target Market Determination (TMD)


Business Insurance Pack

Policy Documents

Target Market Determination (TMD)

Applicable to the Commercial Vehicle section of the Business Insurance Pack only.

Commercial Motor Comprehensive
Commercial Motor Third Party Property
Commercial Motor Third Party Fire and Theft

Trades & Services Pack

Policy Documents

A Trades & Services Pack policy is available to buy by calling 131 846.

Target Market Determination (TMD)

Applicable to the Commercial Vehicle section of the Trades & Services Pack only.

Commercial Motor Comprehensive
Commercial Motor Third Party Property
Commercial Motor Third Party Fire and Theft

Office Pack

Policy Documents

An Office Pack policy is available to buy by calling 131 846.

Target Market Determination (TMD)

Applicable to the Commercial Vehicle section of the Office Pack only.

Commercial Motor Comprehensive
Commercial Motor Third Party Property
Commercial Motor Third Party Fire and Theft

Commercial Motor

Policy Documents

A Commercial Motor policy is available to buy by calling 131 846.

Target Market Determination (TMD)

Commercial Motor Comprehensive
Commercial Motor Third Party Property
Commercial Motor Third Party Fire and Theft

Frequently Asked Questions

A Product Disclosure Statement (PDS) explains what you are and are not covered for, what are insured events, any applicable claim limits, all policy exclusions, and the claims process. The PDS is designed to help you decide if an insurance product is what you need. There may also be a Supplementary PDS (SPDS) included with the PDS which updates the PDS. For example, an SPDS may be provided that replaces the Duty of Disclosure with the Duty to take reasonable care not to make a misrepresentation.

A Key Facts Sheet (KFS) provides a summary of some of what a Home or Landlord policy covers or not. The KFS sets out some of the events that are covered and not covered. For full details of the conditions, limits and exclusions on all our cover options please refer to the Product Disclosure Statement.

A Premium, Excess, Discount and Options Guide (PED) provides information about how premiums are calculated, what discounts can be applied to your premiums and how it is applied, when certain excesses need to be paid following certain claims and the options available under your policy. A PED is available for Car Insurance, Home Insurance and Landlord Insurance.

A Target Market Determination (TMD) describes the class of customers for which the products described in a PDS have been designed for, including the key attributes of those products and the customers who are eligible for it. A TMD does not replace the terms and conditions, nor the disclosures made, in a PDS. You should continue to refer to the PDS before deciding to purchase an insurance cover.

We understand the unique conditions faced in the Territory

TIO is based in Darwin and our strength lies in our solid understanding of the conditions faced within the Territory year after year.

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Our contact centre and claims teams live and work in the Territory, so we know Territory conditions.
Trusted since 1979
TIO was established in 1979 to offer Territorians a range of insurance options to choose from. We're as committed and passionate about the Northern Territory as you are.